The refund for your order was initiated as soon as we processed the cancellation.


This process can take up to 12 business days normally. Please note that the time it takes to receive funds may vary depending on the payment method you used when ordering. For credit or debit card payments, the refund will usually appear on your bank statement within 12 working days. For other payment methods, the time frame may vary depending on your financial institution's policies.


If after a reasonable period of 12 business days you still do not see the refund in your account, we encourage you to contact your bank or payment service provider for additional information. They will be able to help you track the status of the refund.


We hope this answer was helpful to you. If you have any further questions or concerns, please feel free to contact us at any time. We are here to help you.